Integrated transformation from a single provider

    Operations, SAP and leadership are not separate projects. We take responsibility for them together, in the plant and in the system, until the result is delivered.

    Assignments in aerospace and defence, MedTech and pharmaceuticals, automotive, mechanical engineering, electrical and drive engineering, and renewable energy.

    The problem

    When every discipline does its job properly but the result is still missing

    Delivery capability declines, the SAP project is delayed, a plant misses its targets. You bring in support: an SAP partner, an operations consultant, perhaps a recruitment provider for the vacant plant manager role.

    Everyone delivers sound work in their own area. And yet nothing moves forward, because the real problem lies between those areas. The SAP partner points to the process. The operations consultant points to the system. Production is caught in the middle, waiting.

    The most expensive discussion in any transformation project is not the technical one. It is the one about who is responsible.

    The overarching discipline

    The real value lies in connecting the parts

    Transformation rarely fails because of a lack of expertise. It fails because of missing connections: between process and system, between strategy and shop floor, between decision and implementation.

    Making these connections is not an additional service. It is the discipline that matters, and it cannot be bought by commissioning several specialists to work alongside one another. It only happens when one party holds all the threads and takes responsibility for the overall result.

    That is exactly what SMART iNTERIM is built for.

    From a single provider

    Four levels, one point of accountability

    Operational transformation

    Restructuring, turnaround, plant setup, plant relocation, footprint and operational excellence. Delivered on the shop floor, not in the status report.

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    SAP and enterprise transformation

    S/4HANA, process harmonisation, PDM, master data and system architecture. Built around the process, not the system configuration.

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    Interim leadership

    From plant management to executive management. With accountability for results rather than recommendations, for as long as the assignment requires.

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    Filling key roles

    If the gap remains, we fill it permanently. From a network of executives who have hands-on operational experience themselves.

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    You do not commission four service providers with four contracts and four versions of the truth. You have one point of contact, one set of priorities and one figure against which performance is measured.

    Across industries

    The best from every industry, tailored to yours

    A cleanroom standard from medical technology sometimes solves a quality problem in mechanical engineering. A production launch concept from the automotive industry accelerates the ramp-up of a hydrogen plant. A documentation standard from the defence sector brings order to spare parts logistics that have evolved over time.

    Those who know only one industry repeat its habits. We work across six core industries in parallel and transfer what has proven effective elsewhere, rather than reinventing the wheel.

    Transfer

    Renewable energy, hydrogen and e-mobility

    New plants scale faster than their processes and systems can keep up.

    • Ramp-up management from Automotive and suppliers
    • Cleanroom discipline from MedTech, pharmaceuticals and chemicals
    • Compliance documentation from Aerospace, Defence and unmanned systems
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    Aerospace, Defence and unmanned systems

    Documentation requirements and long procurement cycles clash with short-notice ramp-ups.

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    MedTech, pharmaceuticals and chemicals

    Regulatory requirements tie up capacity that is then unavailable for production launches and scaling.

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    Automotive and suppliers

    Volume fluctuations meet cost pressure and ongoing relocations.

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    Machinery and plant engineering

    One-off production and historically accumulated master data make on-time delivery a matter of luck.

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    Electrical and drive engineering

    Electronics procurement and engineering changes outpace the production schedule.

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    Renewable energy, hydrogen and e-mobility

    New plants scale faster than their processes and systems can keep up.

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    What sets us apart

    Why divided responsibility does not work

    Traditional consultancy

    Analyses, recommends, hands over. Responsibility ends with the presentation.

    Individual service providers

    Optimises its own area. At the interface, the question of responsibility begins.

    SMART iNTERIM

    Takes on the role and accountability for results, across all areas. Responsibility ends when it works.

    AnalysisConceptImplementationRoutine operations

    Getting both from a single provider saves you the most expensive debate in the project.

    Evidence

    When others had taken over and things still were not working

    SMART iNTERIM has been engaged on several programmes where leading international consulting and implementation firms had previously been involved. Each engagement followed programme delays, ineffective governance or threats to operational stability. The task was not to develop a new concept, but to deliver structural stabilisation and implementation.

    Group-wide SAP programme, defence and aerospace

    Starting point

    Technically dominated programme management, lack of process integration, increased schedule and budget risk.

    Outcome

    Rebuilt governance, end-to-end process visualisation, on-time completion of the first phase, controlled transition to routine operations.

    SAP PDM setup in a safety-critical environment

    Starting point

    Contractual requirements with significant regulatory implications, complex coordination between engineering, logistics and IT.

    Outcome

    Audit-proof processes, contractual requirements met, sustainably embedded in routine operations.

    Personality First

    Competence is a prerequisite. Personality makes the difference.

    We take professional competence as a given, it is the entry requirement. The success of an assignment depends on something else: attitude, the ability to handle conflict, cultural fit and whether the team is on board.

    That is why we appoint people based on three criteria: contextual fit, performance fit and personality. And that is why many of our people come from hands-on operational roles, not from a distance. Our founder started in goods receiving.

    Executive management
    Plant management
    Production
    Logistics
    Goods receipt

    FAQ

    Frequently asked questions

    What does integrated transformation mean in practice?

    It means that process, system, organisation and leadership are developed together under a single point of accountability, rather than managed in separate projects under separate contracts.

    How does this differ from traditional management consultancy?

    We take on the role and accountability for results. Consultancy ends with a recommendation; our assignment ends when the solution is working in routine operations.

    Why should one provider cover both operations and SAP?

    Because a process that does not work on the shop floor will not work in the system either, and vice versa. Divided responsibility creates the debates over accountability that make projects expensive.

    What sizes of company do you work with?

    With manufacturing companies ranging from larger mid-sized businesses to international groups, focusing on the DACH region and Europe-wide programmes.

    How quickly can you start?

    Usually at short notice. A few days on site are enough for an initial assessment, after which a prioritised action plan is in place.

    Do you also take on individual areas?

    Yes. Not every assignment needs every discipline. What matters is that responsibility also covers the interfaces, rather than leaving them unattended between service providers.

    Let’s discuss your situation

    A thirty-minute conversation is usually enough to establish whether your issue is one we can help with. If not, we will say so.

    Arrange an initial consultation